So, I Am Officially Fed Up With Direct TV
As someone who has worked in the customer service/call center environment before, I do think I tend to be a bit more patient with companies than the average person. At minimum, it takes a lot for me to reach a point where I want to take my business elsewhere. Direct TV (aka AT&T/Direct TV) has managed to do that over the course of a 30-minute phone call. Our service has been down since at least yesterday evening (when we first turned on our TV and discovered it). The box seems to be able to detect the dish on the roof and the dish seems to be able to detect the satellite. But, after that, nothing happens. It just says it is receiving satellite info forever and forever without ever getting above 0%. Based on my own troubleshooting skills, my best guess is the heavy rain we've had this week either knocked the dish out of alignment or has a tree branch weighed down to the point it is blocking the signal. After spending some time trimming the closest tree to our house this morn...